FAQ's

How much will it cost to do a course?

This depends on whether you are eligible for funding or not. You may also decide to complete additional units, and these incur additional fees. Click HERE for further information.

If I already have a Certificate III qualification, am I still eligible to receive funding?

Yes, you may still be eligible to access Government funding. Click HERE for further information.

I want to see/talk to someone about doing a course. Is this possible?

Absolutely! Please click on the CONTACT US button at the top of this page to get in contact with a member of our friendly team.

Does MiHaven Training offer online learning?

Yes, we do. If the qualification is relevant to the industry you are already working in, you have the option of completing the course online.

What if I need extra help to do the qualification?

MiHaven Training has a dedicated Student Support Mentor who can provide individual course support*. We also provide additional student support, click HERE for further information. *Bookings essential.

How do I apply for a Credit Transfer/Recognition of Prior Learning?

To apply for a Credit Transfer (CT), click HERE to download the Credit Transfer Application Form. Once completed, please email it to [email protected].

To apply for Recognition of Prior Learning (RPL), click HERE to complete the RPL quiz. Within this process you will have to supply evidence of experience that links directly to each unit and performance criteria, click HERE for further information.

Alternatively, please click on the CONTACT US button at the top of this page to get in contact with a member of our friendly team.

What do I bring to class?

Here’s a simple checklist of essential items:

Water bottle
Pen and notebook
Diary
Laptop (should you wish to use one)
Snacks and lunch

The campus has a student kitchen with a fridge and microwave available for your use. We also supply complimentary tea and coffee. Our campus is also conveniently located close to cafes and eateries to buy your food.

What time should I arrive for class?

Each student is given a Training Schedule that includes information such as training location, start and end times, Trainer and/or Assessor contact details etc. This will be emailed to you during the application for enrolment process.

What should I do if I can't make it to class?

Please contact us as soon as possible to let us know of the situation. You can either email or phone a member of our Administration team or your Trainer and/or Assessor directly using the contact details provided to you during the application for enrolment process.

What if I need to withdraw from the course?

Your first step is to talk to your Trainer and/or Assessor. There may be ways we can assist to further help with your studies. Otherwise, you will need to complete our Student Withdrawal Form, click HERE to download. Once completed, please email it to [email protected].

If I hold a VISA, does this mean I'm not able to study?

Different VISA types and subclasses have different study restrictions, please click on the Contact Us button at the top of this page to get in contact with a member of our friendly team.

When will I receive my certificate?

Once you have been deemed competent in all aspects (including theory and practical elements) of your qualification/skill set/short course, and you have no outstanding fees due, you will be issued with your certificate within thirty (30) days of your end date.