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FUNDING STREAM
This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision. This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops.
Upon successful completion of all units of competency for this qualification, the student will be awarded SIT20322 Certificate II in Hospitality and will earn up to four (4) Queensland Certificate of Education (QCE) credits.
Career Start (General Training) / VET in Schools 2026 / Fee-For-Service students up to twelve (12) months (full-time) study duration.
Career Start (Traineeship) students up to twelve (12) months (full-time) nominal duration.
There are no entry requirements for this qualification.
While there are no formal course entry requirements, it is recommended that students be able to read, write, have numeracy skills and communicate in English to at least Australian Core Skills Framework (ACSF) level two (2).
All prospective students are required to complete prior to enrolment a Language, Literacy, Numeracy and Digital (LLND) Assessment. This ensures a student’s skills and competencies including their language, literacy and numeracy proficiency and digital literacy are suitable for the training product in which they would like to enrol in. Please click HERE to view our Enrolment page for further information.
Students may be required to obtain security clearances, checks, certificates and/or vaccinations (e.g. National Police Check, First Aid, SITXFSA005 Use hygienic practices for food safety, SITHFAB021 Provide Responsible Service of Alcohol, SITHGAM022 Provide responsible gambling services and/or flu shot etc.) by the owner and/or operator of the organisation where you undertake vocational placement and/or undertake any workplace-based practical observation tasks. These requirements will be provided to the student, prior to arrangements being made for the completion of vocational placement.
The successful achievement of this qualification requires the completion of twelve (12) units of competency, made up of six (6) core units and six (6) elective units, consisting of:
The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the Australian Qualifications Framework (AQF) level of this qualification.
The code and title of each unit are provided as well as an indication of pre-requisite requirements. Pre-requisite unit(s) must be assessed before assessment of any unit of competency with an asterisk.
Core Units:
Elective Units (Group A – Hygiene):
Elective Units (Group B – Hospitality):
Elective Units (Other current Training Package or accredited course):
To achieve this qualification, the student must have completed at least twelve (12) service shifts conducted within a hospitality outlet, or simulated environment. The RTO is responsible for placement of all students.
After the successful completion of this qualification, students can work towards the following:
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