BSB30120 Certificate III in Business

The successful achievement of this qualification requires the completion of thirteen (13) units of competency, made up of six (6) core units and seven (7) elective units, consisting of; 

• Two (2) elective units must be selected from Group A

• One (1) elective unit must be selected from Group B

• For the remaining four (4) elective units: 

• • Up to four (4) units may be selected from Groups A – G 

• • If not listed, up to three (3) units may be selected from a Certificate II, Certificate III or Certificate IV from this or any other currently endorsed Training Package qualification or accredited course. 

Elective units must be relevant to the work environment and the qualification, maintain the integrity of the Australian Quality Framework (AQF) alignment and contribute to a valid, industry-supported vocational outcome.

Specialisations

This qualification can provide for specialisations. To achieve a specialisation, the following additional packaging rules must be adhered to:

• For specialisation in Customer Engagement, 4 elective units must be selected from Group D
• For specialisation in Business Administration, 4 elective units must be selected from Group E
• For specialisation in Medical Administration, 4 elective units must be selected from Group F
• For specialisation in Records and Information Management, 4 elective units must be selected from Group G.

The code and title of each unit are provided as well as an indication of pre-requisite requirements. Pre-requisite unit(s) must be assessed before assessment of any unit of competency with an asterisk.

Core Units:

• BSBCRT311 Apply critical thinking skills in a team environment
• BSBPEF201 Support personal wellbeing in the workplace
• BSBSUS211 Participate in sustainable work practices
• BSBTWK301 Use inclusive work practices
• BSBWHS311 Assist with maintaining workplace safety
• BSBXCM301 Engage in workplace communication

Elective Units (Group A – Technology):

• BSBTEC301 Design and produce business documents
• BSBTEC302 Design and produce spreadsheets
• BSBTEC303 Create electronic presentations

Elective Units (Group B – Business Competence):

• BSBPEF301 Organise personal work priorities

Elective Units (Group C – Teamwork and Relationships):

• BSBXTW301 Work in a team

Elective Units (Group D – Customer and Client Engagement):

• BSBOPS304 Deliver and monitor a service to customers
• BSBOPS305 Process customer complaints

Elective Units (Other endorsed Training Package or accredited course): 

• HLTAID009 Provide cardiopulmonary resuscitation
• HLTAID011 Provide First Aid